General Information

Convention Dates

Monday, June 28th - Wednesday, June 30, 2021 

NEW Pre-Convention Courses: Building Science and Project Management: Saturday June 26 - Sunday June 27

Convention Location & Housing

Gaylord Palms Resort & Convention Center

6000 W. Osceola Parkway

Kissimmee, FL 34746, US

Note Regarding COVID-19/Coronavirus

We continue to closely monitor the coronavirus outbreak as the health, safety and well-being of the RIA community is our highest priority. RIA will continue to actively assess the situation and distribute further information and updates from the U.S. Centers for Disease Control and Prevention and World Health Organization.

RIA is tracking all travel restrictions issued by the U.S. Department of State and will follow the advice of the World Health Organization, U.S. Centers for Disease Control and Prevention, and the Florida Department of Health. 

Pre-Meeting Guidance

Travel

Attendees should closely monitor all travel alerts issued by the U.S. Department of Homeland Security.

Attendees are encouraged to monitor the CDC website for additional information and review and follow the WHO’s Travel Advice, as well as its recommendations for protecting themselves from infection.

Participants should check their individual airlines for specific cancellation/refund policies. RIA will not be responsible for any airline cancellation or change fees should you be unable to attend for any reason.

All participants should monitor their wellness and access whether they are experiencing any symptoms before traveling.

The RIA Board of Directors recognizes the desire for the industry to come together in-person to make connections and learn. RIA and our convention partners are committed to implementing processes to promote safety precautions and follow best practices in light of the COVID-19 pandemic.  The list below outlines some of the key measures that will be implemented onsite at the convention venue.

1. The Convention will be a handshake-free zone and all participants are asked to adhere to social distancing requirements. See Marriott’s Commitment to Clean.

2. Mask wearing will be required for all event participants at all times in all areas inside the hotel and outdoors. Masks will be provided.

3. Temperature checks will be conducted before and during the event. Anyone with temperature will not be granted access to the convention space.

4. Contactless badge pick up.

5. Hand sanitizer will be available throughout the convention and common areas.

6. Meeting rooms will be set up to allow for 6’ space between chairs. Rearranging session room chairs will not be permitted.

7. Food and beverage will be served in a contactless manner (there will not be self-serve buffets).

Session Handouts

Speaker provided session handouts will be made available online to registered participants following the event.  Attendees will receive an email including a link to access any speaker provided handouts. Photographing and/or recording sessions or presentations is prohibited. 

WIFI

Wi-Fi is available in your Gaylord guest room and meeting space.

Badges

You must wear your badge at all times. Note, exhibitors may ask to scan the code on your badge in order to send you information or contact you after the event. The choice in consenting to this lead retrieval or declining to do so is entirely up to you.

CE Credit- Badge Scanning

Badges will be scanned as you enter the meeting space to ensure you receive credit for the sessions you attend. 

Attire

Business casual attire is suggested for all RIA events. Because temperatures in the hotel will vary, we encourage you to bring a sweater or jacket to ensure your comfort.

Special Accommodations

RIA is committed to making the convention accessible to all individuals. Please contact meetings@restorationindustry.org if you have a disability, as identified by the Americans With Disabilities Act, and require assistance while at the Convention. Please make your request for reasonable accommodations well in advance of the Convention. Onsite requests will be accommodated to the fullest extent possible.

Contacting Us

We are happy to assist you with any questions you might have. 

RIA office hours are Monday through Friday from 9:00 AM to 5:00 PM EST.

For any RIA meeting-related questions or concerns please email meetings@restorationindustry.org  

For Exhibitor Sponsorship questions please contact Christina DeRose, exhibits@restoriationindustry.org 

For any other general questions or information please use our info@restorationindustry.org email or call us directly at 856-439-9222