Cancellations & Refunds

Cancellation requests for registration must be submitted in writing before Thursday, April 1, 2021. Please e-mail your request to meetings@restorationindustry.org. Please note, all cancellations are subject to an administrative processing fee of $100.

Please note that Coronavirus (COVID-19) refund requests made after Thursday, April 1, 2021 will not be honored unless there is a government advisory prohibiting your attendance at the meeting. Should a government advisory or any other decision by the host hotel or RIA prevent this meeting from taking place in-person, the meeting will be canceled, and your registration fee will be refunded in full.